The power of social media is evident in India. On Sunday, January 31, Delhi police organized a unique rescue reuniting a lost Alzheimer’s patient with her family in just 2 hours with the help of Twitter.
A police van discovered 80-year-old Kamla Gupta in north Delhi. The city’s Deputy Commissioner of Police Madhur Verma tweeted her details. Gupta, an Alzheimer’s patient, had lost her way after visiting a temple that morning. She could not remember her home address even after being taken to the police station.
The tweet included a photo of her and a text saying “Smt Kamla Gupta, 80..found in Ashok Vihar..unable to recall her address. If u identify pls contact PS Ashok Vihar.”
Soon after the tweet, a businessman named Vishal Kumar shared the information on a Facebook group. After the family reached out to him, Kumar then connected the family to Deputy Verma. Kamla Gupta was reunited with her family in a few hours.
Madhur Verma tweeted a picture of the family together saying, “That’s the power of social media. Thanks @TwitterIndia. Family members of Mrs Kamla Gupta traced in less then 2 hrs!”
Police forces in several Indian cities are increasingly using social media as a means to communicate with their citizens. Their pages offer updates on crime and troubleshoot problems and solutions. The Delhi police created its own Twitter in December 2015. Deputy Verma however has been using Twitter since 2014. In March 2015, he received accolades on his role in rescuing 3 lost children stranded at a railway station in Delhi. A journalist tweeted photographs of the kids and Verma launched a search mission to help reunite them with their parents.
“Twitter is a great platform for reaching out to citizens, and presenting our side of the story. If you are available online and on social media, you can catch the pulse of the society and even challenge unfounded rumors,” Verma says.
Article via Mashable, February 1, 2016