When Yelp Reviews Meet Nightmare Clients

Law firm files defamation action against former client who posted unflattering review on Yelp—and didn’t pay fees (MLPB, 8 July 2014) – A Texas law firm has filed a defamation lawsuit in response to the disparaging review of its services a former client posted on Yelp. The client, Joseph A. Browning, claims that the content of his post is accurate and has refused to pay the firm’s fees. The firm, Grissom & Thompson, of Austin, says it has no recourse now that Mr. Browning refuses to pay, but also wants him to remove the post. More herein an article in the Texas Lawyer. Read the firm’s complaint here. For interested readers, the Browning review is still available on Yelp, but I won’t link to it; you can easily find it by searching for it online. Mr. Browning is not the first person to be sued over a Yelp review. Last February, both a woman who reviewed a local contractor’s work,and the contractor who then responded to her review, were found liable for defamation.

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Image courtesy of FreeDigitalPhotos.net/Stuart Miles.